How to Create a Voicemail

In order for Skyler360 to support incoming phone calls from potential Leads you need to upload your voicemail greetings. This is the voicemail greeting that will be played when called. We suggest something along the lines of:

“(Hello/Hey/Hey there/Hi), this is (First Name) with eXp Realty.  Thanks for calling. I’m so sorry I missed your call. I can’t talk right now, but I can text.  Let me send you a quick text, and I would love to help you with your real estate needs. Thanks again.  Talk to you soon.”

OR

“(Hello/Hey/Hey there/Hi), this is First Name with the (Name of your Group OR Team) at eXp Realty. Thanks for calling.  I’m so sorry I missed your call. I can’t talk right now, but I can text. Let me send you a quick text, and I would love to help you with all of your real estate needs.  Thanks again. Talk to you soon.”

There are several ways to record this message: You can do so on your mobile device or desktop. Save the file as an MP3 file. Here are some helpful links:

On MAC: https://www.mactip.net/how-to-record-sound-on-a-mac/

On PC: http://www.betterhostreview.com/record-sound-windows-10-pc.html

To convert your file to MP3 file, go to:  https://online-audio-converter.com/

Now you must attach the voicemail to your Skyler360 line? It only takes a minute and is very simple. Follow the sequence below:

STEP 1:   Open a new tab in your browser and type in your unique Skyler360 web address

STEP 2:  Enter your Username and Password at the Login prompt

STEP 3:   Follow the menu path: Settings :: Phone :: Lines

STEP 4:  By pressing the gear shaped Actions icon and opening the Actions menu, select Edit Lines

STEP 5:  Navigate to the Routing tab on the Line Edit Form

STEP 6:  Delete any existing greeting by pressing the Delete button next to Message 1 field

STEP 7:  Once the file is deleted, select Choose File in the Message 1 field and select your new greeting message from your computer

STEP 8:  Click the Blue check mark

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